Shipping Policy

Shipping Info

Notes:

1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

2) Shipping Time does not include a 2-3 business days processing period required to process your order from the date your order is placed.

3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

4) If there is any shipping issue with your package, you must contact Customer Support within 30 days after your order was placed.

Lost Packages 

+ Once your package leaves our facility, we no longer have control over your package. 

+ We are not responsible for lost or stolen packages. We do not offer refunds on lost or stolen packages. You can submit a claim online for a missing packages through the post office.

Transit, Handling & Order Cut off Time Domestically:

In general, domestic shipments are in transit for 4 – 8 days (Tuesday to Saturday). The order cut-off time will be 06:00 PM Eastern Standard Time (New York). Domestic order handling time is 2 – 3 business days (Monday to Saturday).

Contact Us

Address: 541 E Garden Dr Unit M, Windsor, CO 80550
Phone: +1-970-545-4598
Email: support@novalandproperty.com

Thank you for reading and have a good time shopping with us !